Écouter & Voir


Carcassonne (11)

Type of space


Project description

Client initial brief

Design and build of a dental surgery in Carcassonne for a client called Mutualité Française Grand Sud – MFGS

Challenges or constraints encountered

Design of a clearly identified patient journey in the building with : Pre reception and patient reception, Hygiene area, Waiting area showing some prevention info, Children area. All these spaces should feel reassuring and “zen” including space for dialogue for patient to discuss financial treatment plans.

Solution proposed and implemented

Association of our 3 professions with the involvement of all our partners:
– Building works
– Bespoke furniture
– General electricity

Technical details

Total project area

160 m2

Works duration

Design : 16 weeks
Works : 8 weeks


Co-design orchestrated by Groupe Pagès and its design partner Richard Bigué


“The layout, materials chosen, patient comfort and signage were key elements in this project. The Écouter Voir concept allowed us to discover a new customer experience that we were lucky to be able to implement.”

Didier, Commercial Director, Groupe Pagès

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